IT Specialist | IT-Specialist (m/w/d)

puro Personaldienstleistung GmbH

Bad Mergentheim, Baden-Württemberg, Deutschland
Published Apr 14, 2026
Full-time
Permanent

Job Summary

As an IT Specialist for a global IT service provider in Waldenburg, you will play a vital role in supporting digital transformation and business process innovation. Your daily responsibilities involve acting as the primary point of contact for technical support requests received via phone, email, or in person. You will handle the entire lifecycle of user inquiries, from initial recording and error analysis to the implementation of solutions. Additionally, you will manage client installations, system administration, and conduct user training sessions. The role offers the opportunity to take ownership of smaller projects while collaborating across various departments. This position is particularly attractive due to its long-term security, flexible home office options, and a supportive, family-friendly corporate culture. It begins as a temporary placement with a clear option for permanent takeover by the client.

Required Skills

Education

Completed vocational training in IT (e.g., IT Specialist for System Integration, IT Customer Advisor, IT System Electronics Technician, or Information Electronics Technician)

Experience

  • Professional experience in IT service and IT support
  • Experience in client installation and administration
  • Experience in handling user support requests and error analysis
  • Experience in conducting user training and collaborating with cross-functional departments

Languages

German (Fluent)English (Fluent)

Additional

  • Location: Waldenburg (Württemberg); Full-time position; Permanent contract duration; Temporary-to-permanent placement model (Arbeitnehmerüberlassung with takeover option).