Mobile Device Service Technician | Servicetechniker Mobile Device Services (w/m/d)

puro Personaldienstleistung GmbH

Bremen, Bremen, Deutschland
Published Apr 14, 2026
Full-time
Permanent

Job Summary

As a Mobile Device Service Technician based in Wolfsburg, you will provide critical on-site support for a prominent German automotive manufacturer's mobile infrastructure. Your daily responsibilities include managing the full lifecycle of mobile hardware, from the initial setup and distribution of iPhones, iPads, and Android devices to providing high-quality 2nd level support via a dedicated Mobility Shop and hotline. You will be responsible for SIM card management, asset tracking, and resolving technical faults through a professional ticketing system. This role is ideal for customer-oriented professionals with a strong technical affinity for smartphones and tablets. The position offers an attractive work-life balance through flexible working hours and the security of a long-term perspective within a globally oriented industrial environment. It is initially offered through professional recruitment with a clear option for permanent takeover by the client company.

Required Skills

Education

Not specified

Experience

  • Professional experience in order processing, customer service, or telemarketing
  • Proven experience in user support for mobile telecommunication devices
  • Practical experience in handling and troubleshooting modern smartphones and tablets
  • Experience in software and operating system installations for mobile devices

Languages

German (Fluent)English (Basic)

Additional

  • Location: Wolfsburg; Role involves on-site service at a vehicle manufacturer's facility; Position is via temporary employment with a permanent takeover option.