IT Service Technician - Mobile Support | IT Servicetechniker - Springer (m/w/d)

Job Summary

This role involves providing critical IT support across the Cologne metropolitan area, operating as a mobile 'Springer' technician to ensure business continuity. On a day-to-day basis, you will handle the repair and maintenance of desktops, notebooks, tablets, and smartphones, while providing personalized on-site support to users. You will be responsible for installing and configuring hardware—including printers and mobile scanners—and managing software deployments and operating system troubleshooting both remotely and in person. The role requires meticulous documentation of all technical processes within the BPoS ticket system. This position is ideal for proactive professionals who enjoy a mix of technical hands-on work and direct user interaction. It offers an attractive salary, long-term career perspectives, and professional development opportunities, starting initially through personnel leasing with a clear option for permanent takeover by the client.