IT Service Technician | IT Servicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Service Technician in Ingolstadt, you will play a vital role in supporting the client workstations for a major automotive manufacturer. Your day-to-day responsibilities involve onsite and remote support for Windows workstations, laptops, and mobile devices. You will be tasked with processing Break/Fix (B/F), IMAC, and H+E tickets, while ensuring all tasks meet established Service Level Agreements (SLAs). This position is ideal for someone who enjoys hands-on hardware and software troubleshooting within an industrial environment. The role is managed by a service provider with a strong focus on long-term placement, offering an initial temporary-to-permanent contract. It is a unique opportunity to work within the prestigious German automotive sector, benefiting from structured working hours and a professional support system that helps you advance your technical career.
Required Skills
Education
Completed vocational training in IT (e.g., IT Specialist for System Integration, IT Systems Electronics Technician, IT Systems Clerk, or Information Electronics Technician).
Experience
- Initial professional experience in supporting Windows workstations, laptops, and mobile devices
- Experience in software support specifically for MS Office applications
- Practical knowledge of current client hardware including notebooks and PCs
- Professional experience in handling technical tickets and service requests
Languages
Additional
- Valid Class B driver's license required. Position is located in Ingolstadt with potential for permanent takeover by the client company.
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