IT Technician Onsite 2nd Level Support | IT Techniker (m/w/d) Onsite 2nd Level Support
puro Personaldienstleistung GmbH
Job Summary
As an IT Technician for Onsite 2nd Level Support, you will join a team of specialists providing managed services for a prominent automotive and commercial vehicle manufacturer in Wolfsburg. Your daily responsibilities will involve implementing hardware and software solutions directly within the production environment, managing application support, and performing detailed error analysis and troubleshooting. You will be responsible for maintaining system documentation, managing tickets within the customer system, and coordinating closely with the Remote Operation Center. This role is ideal for technical professionals who enjoy hands-on hardware support and interacting with production-critical systems. The position offers a modern working atmosphere with 30 days of vacation, flexible working arrangements, and a family-friendly culture. It is initially a temporary staffing position with a clear option for permanent takeover by the client.
Required Skills
Education
Qualified IT Specialist for System Integration (Fachinformatiker Systemintegration) or an equivalent qualification.
Experience
- Professional experience in application support and incident management
- Practical experience with PC hardware, laptops, and network components
- Experience in implementing software and hardware solutions in a production environment
- Experience in maintaining system documentation and operating manuals
Languages
Additional
- Location: Wolfsburg. This is a full-time position under a temporary staffing arrangement with an option for permanent hire (Arbeitnehmerüberlassung mit Option auf Übernahme).
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