IT Support Specialist | IT Supporter (m/w/d)

puro Personaldienstleistung GmbH

Berlin, Berlin, Deutschland
Published Apr 14, 2026
Full-time
Permanent

Job Summary

As an IT Support Specialist based in Berlin, you will join a dedicated team supporting a traditional Berlin-based company. This role is ideal for professionals who enjoy a hands-on approach, as it involves both digital troubleshooting and physical hardware management. Your daily responsibilities will include installing and configuring hardware such as PCs and printers, setting up complete workstations, and providing high-level support to VIP clients with discretion. You will resolve issues related to Windows 10 and Microsoft Office, manage Active Directory and SAP GUI configurations, and handle network setups for WLAN and printers. This position is unique because it offers a mix of office-based support and physical hardware moves during site changes. The role provides a long-term career path with a permanent contract, modern equipment, and a collaborative environment with short decision-making paths, making it an attractive opportunity for those seeking stability and professional growth in a well-established organization.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration or Application Development (Fachinformatiker Systemintegration / Anwendungsentwicklung) or a comparable qualification.

Experience

  • At least 2 years of professional experience in IT Support
  • Professional experience in hardware installation and workstation setup
  • Experience in supporting VIP clients with high discretion
  • Proven experience with Microsoft 365 and Windows 10 troubleshooting

Languages

German (Fluent)

Additional

  • Valid Class B driver's license required. Professional appearance and willingness to perform physical hardware moves/relocations are necessary.