IT Service Technician | IT Servicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This exciting IT Service Technician role offers a unique opportunity to combine technical expertise with international travel, specifically serving the maritime industry on cruise ships. Based in Wismar, you will join a renowned IT Managed Services provider specializing in modern infrastructure and system integration. Your day-to-day responsibilities involve providing 2nd level support for client systems and end-user devices, performing hardware replacements, and troubleshooting software issues. You will be responsible for installing PCs and notebooks, documenting all activities within a ticketing system, and providing direct technical consultation to customers. This position is particularly attractive for those seeking adventure, as it requires a willingness to travel internationally for assignments at sea. The role offers a long-term perspective with an initial temporary-to-permanent contract option, attractive compensation, and intensive onboarding to ensure your success in this specialized environment.
Required Skills
Education
Completed vocational training in the IT field (e.g., IT Specialist for System Integration / Application Development) or a comparable qualification.
Experience
- Professional experience in 2nd level IT support and troubleshooting
- Experience in hardware replacement and component-level repair
- Practical experience with Microsoft operating systems and Office applications
- Experience in customer service and technical consulting
Languages
Additional
- Valid Class B driver's license required. Must be willing to participate in international travel for assignments on cruise ships. Position is initially via employee leasing with an option for permanent takeover.
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