IT Support Specialist | Fachinformatiker (m/w/d) IT Support

Job Summary

As an IT Support Specialist in Großwallstadt, you will join a global IT services and engineering firm providing essential technical assistance to users. Your daily responsibilities will involve delivering 1st and 2nd level support for both software and hardware, managing network configurations, and assisting clients with MS Office products and VPN connections. You will handle the entire lifecycle of support tickets—from initial request through to remote or on-site troubleshooting—while documenting all activities. Additionally, you will be responsible for the physical setup, maintenance, and dismantling of workstations and peripheral devices like printers. This role is ideal for technical problem-solvers who enjoy variety and teamwork. The position offers an attractive salary package, thorough onboarding, and continuous professional development opportunities within a flat hierarchy. Initially offered through temporary staffing, there is a clear option for permanent takeover by the client company.