Onsite IT Service Technician | IT Servicetechniker (m/w/d) Onsite

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Apr 14, 2026
Full-time
Permanent

Job Summary

As an Onsite IT Service Technician in Hamburg, you will be the primary point of contact for end-user support across various IT environments. Your daily responsibilities include troubleshooting hardware and software issues for devices such as desktops, notebooks, and iPhones, as well as managing peripheral equipment. You will handle workplace setups, IT relocations, and the configuration of logistics-related goods. The role demands a high level of personal interaction as you provide face-to-face support and document all technical processes within a ticketing system. This position is ideal for service-oriented professionals looking for a stable role with flexible hours and a structured onboarding process. It offers a long-term career path starting through employee leasing with a clear option for permanent takeover by a leading German IT service provider.

Required Skills

Education

Completed vocational training in the IT field (e.g., IT Specialist for System Integration / Fachinformatiker Systemintegration) or equivalent qualifications.

Experience

  • Professional experience in IT support and customer service
  • Completed vocational training in IT, such as IT Specialist for System Integration or a similar qualification
  • Practical experience working with Windows client operating systems
  • Experience using ticket or order management systems for technical documentation

Languages

German (Fluent)English (Basic)

Additional

  • The position is located in Hamburg. It is initially offered via employee leasing with a specific option for permanent employment. Flexible working hours are provided.