IT Application Support Specialist | IT Support Mitarbeiter Applications (m/w/d)

Job Summary

As an IT Application Support Specialist, you will join one of Germany's largest IT system houses, providing critical support for modern IT architectures. Your daily responsibilities will center on processing application-related support tickets, performing detailed error analysis, and troubleshooting issues to ensure high system availability. You will act as a bridge between users and the development department, escalating complex bugs while maintaining a comprehensive knowledge base and documentation. Beyond technical resolution, you will provide expert advice to users regarding SQL databases and specialized business applications. This role is ideal for a communicative professional who enjoys a mix of technical problem-solving and user interaction. The position offers a highly responsible field of activity within a collegial team, featuring regulated working hours and excellent prospects for professional development. Initially starting as a temporary assignment, there is a clear option for permanent takeover by the client company.