Onsite Support Team Lead | Teamleiter Onsite Support (m/w/d)

Job Summary

As an Onsite Support Team Lead in Neckarsulm, you will be responsible for ensuring high customer satisfaction and strict adherence to Service Level Agreements (SLAs) for a leading IT services and engineering solutions provider. Your daily activities will include planning resource deployment, coordinating projects, and managing technical escalations. You will provide functional leadership to a team of IT professionals, lead team meetings, and play a key role in the recruitment process by participating in job interviews. This position is ideal for a professional with a background in field service who is ready to step into a leadership role. The role offers an attractive salary package, extensive professional development through an internal institute, and the chance to work in an international environment with flat hierarchies. The position is initially offered through temporary employment with a clear option for permanent takeover.