Field Service Technician | Fieldservicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As a Field Service Technician in Hamburg, you will play a vital role in supporting a market-leading IT solutions and service management provider. Your daily responsibilities will involve acting as the primary technical contact for customers, coordinating hardware deliveries, and managing the full lifecycle of IT equipment—from installation and setup to decommissioning and returns. You will also be responsible for hardware and software deployments, component upgrades, and maintaining accurate records within a ticketing system to provide feedback to specialist departments. This position is ideal for those seeking a long-term career perspective with a structured onboarding process and opportunities for professional development. The role is initially offered through temporary employment with a clear option for permanent takeover, making it an excellent entry point into a stable IT service environment.
Required Skills
Education
Vocational IT training (IT-Fachausbildung) or equivalent technical knowledge; career changers with relevant skills are also welcome.
Experience
- Professional experience in IT field service is preferred
- Experience in hardware delivery, assembly, and decommissioning
- Experience in software and hardware deployment processes
- Experience using ticketing systems for technical documentation
Languages
Additional
- Valid Class B driver's license is mandatory. Position is based in Hamburg with travel to customer sites.
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