IT Support Technician | IT Techniker (m/w/d)

Job Summary

This role involves providing comprehensive technical support for a nationwide IT service provider across the Lower Saxony region. As an IT Support Technician, you will be responsible for the day-to-day management of Windows client workstations and mobile devices, including notebooks and customer-specific software. Your daily tasks will include processing incident reports and service requests via a ticketing system, performing hardware installations and replacements, and conducting end-user training. You will also support operating system configurations and updates while managing hardware assets and peripherals. This position is ideal for those seeking long-term employment with a focus on professional specialization. The company offers a supportive team environment and is open to career changers who possess the right foundational skills, making it a unique opportunity for both experienced professionals and motivated newcomers in the IT field.