Industrial Support Service Technician | Servicetechniker Industrial Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role involves providing high-level technical support for a prominent industrial company in Stade. As an Industrial Support Service Technician, you will handle Second Level Support tasks, managing customer inquiries and project assignments via a ticketing system. Your daily responsibilities include onsite support for Windows clients, iOS devices, and network/telecommunications infrastructure. A unique aspect of this position is the specialized focus on industrial hardware, such as POS systems, cash evaluation systems, and time tracking hardware. The role is initially offered through a staffing agency with a clear option for permanent takeover. Candidates will benefit from a long-term perspective, 30 days of annual leave, and professional development opportunities. The company offers an attractive salary and an intensive induction phase, making it an excellent opportunity for IT professionals with a technical background in industrial environments.
Required Skills
Education
Completed vocational training as an IT Specialist for Application Development or System Integration, Industrial Systems Technician, Information Technology Assistant, or a comparable qualification.
Experience
- Professional experience in IT support, ideally with several years in a technical support role
- Experience handling Windows-based point-of-sale (POS) and cash evaluation systems
- Experience with the hardware setup and configuration of time tracking systems
- Practical experience in Onsite Support for Windows and iOS environments
- Experience working with ticketing systems and project-based assignments
Languages
Additional
- Valid Class B driver's license required. Location: Stade, Germany.
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