IT Service Technician | IT Servicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role offers an exciting opportunity to join a market-leading IT solutions provider in Hamburg as an IT Service Technician. You will be responsible for providing 2nd level support within a production environment, handling Windows client support at various customer locations, and implementing iOS and network solutions. Day-to-day tasks include managing support requests via a ticketing system and executing individual IT projects. The position is ideal for candidates who enjoy technical problem-solving and hands-on infrastructure management. The role is initially offered through temporary employment with a clear option for permanent takeover. Key benefits include 30 days of vacation, modern office equipment, and excellent professional development opportunities within a supportive, well-connected workplace.
Required Skills
Education
Completed vocational training in the IT field or equivalent professional qualifications.
Experience
- Professional experience in IT support or a related technical field
- Practical experience with BIOS upgrades and scripting using PowerShell and Batch
- Experience in Windows client support and driver diagnostics
- Experience managing support requests within a ticketing system
- Experience implementing network and mobile (iOS) solutions
Languages
Additional
- A valid driver's license is required. The position is located in Hamburg and involves on-site customer support.
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