IT Service Technician Onsite Dispatch | IT Servicetechniker (w/m/d) Onsite Dispatch

Job Summary

As an IT Service Technician in the Onsite Dispatch team, you will serve as a primary problem solver for hardware and software challenges directly at client locations in Hamburg. Your day-to-day responsibilities involve installing and configuring hardware and software solutions, independently analyzing malfunctions within customer IT landscapes, and providing technical support. You will be responsible for incident management, including the qualification and dispatching of support requests. This role is ideal for technical professionals who enjoy hands-on troubleshooting and direct client interaction. The position offers a modern working atmosphere, 30 days of vacation, and a family-friendly culture. Initially starting as a temporary placement, there is a clear option for permanent takeover by the client, making it an excellent opportunity for long-term career stability in a well-connected urban environment.