IT Support Specialist (Service and VIP) | IT Supporter (m/w/d) Service und VIP

Job Summary

As an IT Support Specialist focusing on Service and VIP support in Berlin, you will be the direct point of contact for end-users at a traditional Berlin-based company. This role is ideal for professionals who enjoy hands-on work rather than being tied to a desk, as it involves direct on-site support, hardware installations, and IMAC (Install, Move, Add, Change) services for PCs, notebooks, and printers. You will take independent responsibility for solving IT issues, coordinating service appointments, and managing hardware relocations. The position offers a collaborative team environment with flat hierarchies and quick decision-making processes. What makes this role unique is the opportunity to support high-priority VIP users within a stable, long-term employment framework. Initially starting through a personnel service provider, there is a clear option for permanent takeover by the client company, providing a secure career path in the heart of Berlin.