IT Service Technician Onsite Support | IT Servicetechniker Onsite Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Service Technician for Onsite Support in Bremen, you will be responsible for providing direct technical assistance at an industrial client's site. Your daily tasks will involve managing Windows 10 client workstations, printers, and network infrastructure. You will handle 2nd level support tickets and individual service requests, ensuring users are kept informed about the status of their inquiries. The role utilizes ticket and remote file systems to streamline support operations. This position is ideal for IT professionals who enjoy hands-on troubleshooting and direct user interaction. It offers a modern working environment within a company that provides comprehensive IT infrastructure and cloud services. The role is initially offered through temporary employment with a clear option for permanent takeover, making it an excellent opportunity for long-term career stability in a professional industrial setting.
Required Skills
Education
Completed IT vocational training or recognized equivalent IT qualifications.
Experience
- Professional experience in onsite IT support and client management
- Experience in handling 2nd level support tickets and user communication
- Practical experience with Windows 10 environments and network infrastructure
- Experience working with ticket-based support systems
Languages
Additional
- Valid Class B driver's license required. Location: Bremen, Germany.
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