Onsite IT Process Technician | Onsite Techniker IT Prozesse (m/w/d)

Job Summary

This role involves providing comprehensive onsite IT support and process management for a commercial vehicle manufacturer in Braunschweig. As an Onsite IT Process Technician, you will be responsible for the full lifecycle of hardware and software, from installation and configuration of desktops, notebooks, and mobile scanners to troubleshooting technical issues both remotely and in person. Beyond standard support, you will take on increased responsibility by managing IT processes according to ITIL standards, coordinating resources, and analyzing operational workflows to implement improvements. This position is ideal for an experienced technician looking to step into a role with more organizational influence. The role offers a professional environment within an international context, regular working hours, and the potential for permanent takeover following the initial employee leasing period.