IT Support and Customer Service Technician | Servicetechniker (m/w/d) IT Support und Kundenservice

Job Summary

As an IT Support and Customer Service Technician based in Hallstadt, you will be responsible for the end-to-end management of hardware and software environments. Your daily activities involve installing and maintaining client and server systems, implementing new systems into existing networks, and providing both 1st and 2nd level support. You will also play a key role in planning and executing IT projects while ensuring all service activities are meticulously documented in the helpdesk system. This role is ideal for technical professionals who enjoy a mix of hands-on hardware work and complex network troubleshooting. The position offers an attractive work-life balance through a modern flextime model and mobile working options. Additionally, the company provides extensive benefits including mobility support, childcare services, and professional development opportunities, all within a pet-friendly office environment that values diversity and personal growth.