IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

As a 1st Level IT Service Technician, you will serve as the essential bridge between users and technology in Munich or Berlin. Your day-to-day responsibilities involve translating complex computer issues into understandable language and providing creative solutions for everyday system challenges. You will be responsible for resolving IT problems via a ticketing system, supporting users with hardware and software issues on-site, and setting up programs on workstations through software distribution tools. Additionally, you will manage computers, printers, mobile devices, and network components while contributing to various IT projects. This role is ideal for technical talents who enjoy direct user interaction and problem-solving. The position offers a modern working environment within a growing IT service provider, featuring a secure job with performance-based pay and opportunities for career development. It is initially offered through professional recruitment (Arbeitnehmerüberlassung) with a long-term perspective and the potential for permanent takeover.