IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

puro Personaldienstleistung GmbH

Stade, Niederelbe, Niedersachsen, Deutschland
Published Apr 14, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician for Onsite Support in Stade, you will be the primary point of contact for technical hardware and software solutions at one of Europe's leading IT service providers. Your daily responsibilities include installing and configuring IT systems, independently analyzing faults within customer IT landscapes, and providing 2nd-level support in production-related environments. You will handle incident management and answer technical queries to ensure seamless operations. This role is ideal for technical professionals who enjoy hands-on troubleshooting and direct customer interaction. The position offers an attractive package including 30 days of vacation, flexible working hours, and extensive opportunities for professional certifications and training. It is initially a temporary placement with a clear option for permanent takeover, making it a stable career move with a company known for flat hierarchies and family-friendly policies.

Required Skills

Education

Completed technical vocational training such as IT Systems Electronician, IT Specialist for System Integration, or a comparable qualification.

Experience

  • Professional experience in IT support and hardware/software configuration
  • Experience in log analysis and evaluating system protocols
  • Experience with BIOS upgrades and Windows driver diagnostics
  • Practical experience in 2nd-level support within production environments

Languages

German (Fluent)English (Intermediate)

Additional

  • Class B driver's license required. Location: Stade, Germany. Full-time role with potential for permanent takeover.