IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Apr 14, 2026
Full-time
Permanent

Job Summary

This role involves providing direct technical support to customers in the Hamburg region as an IT Service Technician. You will be responsible for the end-to-end lifecycle of hardware and software solutions, including installation, configuration, and troubleshooting within diverse IT landscapes. Day-to-day tasks include analyzing technical malfunctions, developing effective solutions, and providing expert guidance to users while documenting all processes. The position is ideal for a problem-solver who enjoys customer interaction and navigating various IT systems. This role is offered through a personnel service provider with a clear option for permanent takeover by the client. It stands out for its strong focus on work-life balance, offering 30 days of vacation, a family-friendly culture, and modern workplace equipment, making it an attractive opportunity for technicians looking for stability and professional development in a supportive team environment.

Required Skills

Education

Completed technical vocational training or an equivalent qualification in the IT field.

Experience

  • Professional experience in installing and configuring hardware and software solutions
  • Experience in analyzing and resolving malfunctions in IT environments
  • Proven experience in customer-oriented technical support
  • Practical experience working with current Windows operating systems

Languages

German (Fluent)English (Basic)

Additional

  • Valid Class B driver's license required. Location: Hamburg. Position is initially via temporary employment with an option for permanent hire.