Onsite Support Team Lead | Teamleiter Onsite Support (m/w/d)

Job Summary

This role involves leading a technical onsite support team of 10 to 15 employees for a market leader in Managed Services. As the Team Lead, you will be responsible for the professional leadership of your team, coordinating technician deployments and service hours, and ensuring high service quality through internal order coordination. Your daily tasks include optimizing existing workflows, participating in regular client meetings, and handling escalation management. The position bridges the gap between technical execution and management, requiring a candidate who can maintain high standards for end-user support while managing key user relationships. This role is offered as a full-time position in Donauwörth, initially through temporary employment with a clear option for permanent takeover. It is an attractive opportunity for professionals seeking a long-term perspective, 30 days of annual leave, and structured professional development in an innovative environment.