Senior Service Engineer | Service Engineer (Expert) (m/w/d)

Job Summary

As a Senior Service Engineer at Vodafone, you will take end-to-end responsibility for one or more business services, acting as the primary owner of technical service concepts. Your daily activities involve ensuring documentation is complete across the Plan, Build, and Run phases, while providing a technical overview for all involved units. You will analyze and evaluate national and international customer requirements for feasibility and effort, ensuring business support standards are met. A key part of the role involves driving Problem Management to develop standards for continuous service improvement and implementing measures to enhance overall service quality. This position is ideal for a telecommunications professional who enjoys a mix of technical oversight, project management, and cross-departmental collaboration. Vodafone offers a highly flexible hybrid work model, allowing for remote work and even international 'work from anywhere' days, making it an attractive choice for those seeking a modern, balanced work environment.