IT Service Technician Onsite Support | IT-Servicetechniker Onsite Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Service Technician for Onsite Support in Cuxhaven, you will play a vital role in maintaining the IT infrastructure for a market-leading service management firm. Your daily responsibilities will involve providing second-level support for client systems and end devices, including the installation, configuration, and repair of hardware such as notebooks and PCs. You will be tasked with analyzing and resolving both hardware and software malfunctions while ensuring all activities are meticulously documented within a ticketing system. Beyond technical troubleshooting, you will provide direct consultation and support to end-users. This role is ideal for technical professionals who enjoy hands-on hardware work and direct user interaction. The position offers an attractive salary, a company mobile phone for private use, and long-term career prospects through internal training and a potential permanent takeover after the initial temporary placement period.
Required Skills
Education
Successfully completed vocational training in the IT field (e.g., IT Specialist for Systems Integration / Fachinformatiker) or a comparable qualification.
Experience
- Professional experience in second-level IT support
- Practical experience in diagnosing and resolving hardware and software malfunctions
- Proven experience in the installation and setup of notebooks and desktop PCs
- Experience working with ticketing systems for process documentation
Languages
Additional
- Valid Class B driver's license required. Position is initially via temporary employment with an option for permanent hire. Location: Cuxhaven, Germany.
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