(Senior) Technical Specialist | (Senior) Technical Specialist (all genders)

Job Summary

As a (Senior) Technical Specialist, you will play a vital role in ensuring the smooth operation of digital IT services for public sector clients. Your day-to-day responsibilities involve providing 1st and 2nd level support, performing structured error analyses in complex system landscapes, and managing support tickets via Jira and Confluence. You will work within an interdisciplinary team to optimize service workflows, maintain knowledge bases, and support software rollouts and configurations. This role is ideal for professionals who enjoy problem-solving and want to contribute to socially relevant digital solutions. The position is highly attractive due to its flexibility, offering 100% remote work options from anywhere in Germany, 30 days of vacation, and 'workation' opportunities within the EU. You will benefit from a structured career path through the company academy and the stability of a permanent contract in a future-oriented company.