(Senior) IT Technical Specialist | (Senior) Technical Specialist (all genders)

Job Summary

As a (Senior) Technical Specialist, you will be a key member of an interdisciplinary team focused on ensuring the smooth operation of central IT applications for public sector clients. Your daily responsibilities will involve providing 1st and 2nd level support, performing structured error analyses in complex system landscapes, and managing support tickets through to resolution. You will collaborate closely with Lead Developers and Project Managers to coordinate technical requirements and support software rollouts and configurations. This role is ideal for professionals who enjoy optimizing workflows and maintaining high-quality service standards. The position offers significant flexibility, including the option to work remotely from anywhere in Germany, 30 days of vacation, and opportunities for 'workation' within the EU. It is a unique chance to work on socially relevant digital solutions within a stable, future-oriented company that prioritizes professional development through its own academy.