IT Service Technician | IT Servicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Service Technician in Augsburg, you will play a critical role in supporting and developing the IT workplace environment for a major corporate client. Your daily responsibilities will involve providing onsite support for approximately 3,000 Windows clients, performing hardware rollouts, and maintaining industrial hardware such as panel PCs and industrial tablets. You will be tasked with error analysis, troubleshooting, and meticulous documentation of technical processes. This position is ideal for a proactive professional who enjoys hands-on technical work and interacting with business users. The role is offered through a personnel service provider with a clear option for permanent takeover by the client. It stands out due to its diverse technical scope—covering everything from standard MS Office environments to specialized CAD and Mac systems—and the opportunity to work within a well-structured team in a leading nationwide IT service provider environment.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, IT Specialist for Application Development, Industrial Systems Technician, IT Business Management Assistant, Network Administrator, or a comparable qualification.
Experience
- Professional experience in the rollout of IT hardware
- Experience in 2nd level support and onsite workplace management
- Practical knowledge of Windows operating systems and industrial hardware (Panel PCs, Tablets)
- Experience in error analysis and fault rectification
Languages
Additional
- Valid Class B driver's license required. Must be willing to participate in weekend on-call shifts (with additional compensation). Position is initially via temporary employment with an option for permanent hiring.
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