IT Service Technician | IT Servicetechniker (w/m/d)

puro Personaldienstleistung GmbH

Neu-Isenburg, Hessen, Deutschland
Published Apr 7, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician in Neu-Isenburg, you will be responsible for the end-to-end technical support of client environments. Your daily activities involve installing and configuring hardware and software solutions, as well as independently analyzing and troubleshooting complex disturbances within customer IT landscapes. Working collaboratively within a technical team, you will develop solutions, provide specialized VIP support, and manage technical escalations. The role also includes maintaining detailed documentation of all technical procedures. This position is particularly attractive for professionals seeking variety, as it offers insights into various industries and the opportunity to lead projects independently. The role is initially offered through temporary employment with a clear option for permanent takeover, featuring a family-friendly culture, 30 days of vacation, and modern office equipment.

Required Skills

Education

IT vocational training (e.g., Fachinformatiker), a degree in a relevant field, or an equivalent technical qualification.

Experience

  • Professional experience in IT support or a similar technical service role
  • Practical experience with current Windows operating systems
  • Initial experience working within network environments
  • Experience in technical troubleshooting and solution development
  • Experience in customer-facing technical support and documentation

Languages

German (Fluent)English (Fluent)

Additional

  • The position is located in Neu-Isenburg. It is a full-time, permanent contract (initially via personnel leasing with an option for direct hire). Candidates must be able to work on-site.