IT Field Service Technician | IT Servicetechniker Fieldservice (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Field Service Technician, you will play a vital role in maintaining and optimizing the IT infrastructure for a market-leading IT solutions provider. Your daily responsibilities will involve the physical relocation of PC workstations, performing client installations, and troubleshooting issues within Windows 10 and MS Office environments. You will be responsible for the full lifecycle of IT hardware—including laptops, smartphones, tablets, and desktops—handling everything from delivery and data migration to repairs and equipment returns. Additionally, you will manage service requests and document incidents within a structured service management system. This role is ideal for proactive professionals who enjoy hands-on technical work and direct user interaction. The position offers a modern working atmosphere, 30 days of vacation, and excellent professional development opportunities. Initially offered through a personnel service with a clear option for permanent takeover, it provides a stable path into a leading IT service environment.
Required Skills
Education
Completed vocational training in the IT sector (e.g., IT Specialist for System Integration, IT Systems Electronics Technician, or a comparable qualification).
Experience
- Professional experience in IT system integration or technical customer support
- Experience in the installation, maintenance, and administration of IT systems
- Experience in hardware repair and replacement of peripheral equipment
- Experience handling service requests and incident monitoring
Languages
Additional
- Valid Class B driver's license is preferred. Position is located in Düsseldorf, Cologne, Aachen, or Leverkusen.
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