IT Support Specialist | IT Support (m/w/d)

puro Personaldienstleistung GmbH

Ismaning, Bayern, Deutschland
Published Apr 5, 2026
Full-time
Permanent

Job Summary

As an IT Support Specialist based in Ismaning, you will serve as a critical technical resource for a renowned IT service provider supporting the media industry. Your daily responsibilities involve managing IT tickets in accordance with SLAs, providing direct customer assistance, and maintaining network and server infrastructures. A significant portion of the role focuses on the Microsoft ecosystem, where you will configure and support Cloud solutions including Office 365, Teams, SharePoint, and Azure. You will also have the opportunity to drive automation initiatives using PowerShell and other scripting tools. This position is ideal for service-oriented professionals looking for a secure role with modern hardware, offering a hybrid remote-work model and a collaborative environment. The role starts via personnel leasing with a clear option for permanent takeover, making it a great entry point into a long-term career with a stable partner.

Required Skills

Education

IT vocational training or an equivalent professional qualification.

Experience

  • Professional experience in PC, server, and network environments
  • Practical experience with Microsoft Cloud solutions (O365, SharePoint, Teams, OneDrive, Azure)
  • Technical experience with Microsoft Windows and Active Directory
  • Experience working with IT ticketing systems and meeting SLAs
  • Experience in automation using PowerShell or similar tools

Languages

Not specified

Additional

  • The position is initially offered through temporary employment (Arbeitnehmerüberlassung) with the option for permanent hiring. Location is Ismaning (Munich area).