IT Service Technician (2nd Level) | IT Servicetechniker im 2nd Level (m/w/d)

Job Summary

This role offers a dynamic opportunity to join a leading European IT service provider in Wolfsburg as a 2nd Level IT Service Technician. You will be responsible for the day-to-day management of technical support tickets across 1st, 2nd, and occasionally 3rd levels using BPoS. Your tasks will include installing and configuring notebooks, managing employee onboarding/offboarding, and supporting a diverse hardware environment including PCs, monitors, and iPhones. You will also manage user accounts and permissions within Azure AD and oversee mobile devices via Intune. This position is ideal for a proactive professional who enjoys troubleshooting and contributing to larger projects like multi-factor authentication rollouts. The role is initially offered through labor leasing with a clear option for permanent takeover, providing a stable career path with regulated working hours and a collaborative team environment.