Senior Onsite IT Support Technician | IT Servicetechniker Onsite Support Senior (w/m/d)

Job Summary

As a Senior Onsite IT Support Technician in Bremen, you will play a critical role in providing professional 2nd level support directly at customer production sites. Your daily responsibilities include the installation, configuration, and maintenance of hardware and software solutions, with a specific focus on Windows clients, printing systems, and network infrastructure. You will be tasked with independent incident management, performing deep-dive log analyses, driver diagnostics, and BIOS upgrades to resolve complex technical issues. This position is ideal for a service-oriented professional who enjoys hands-on troubleshooting and direct customer interaction. The role offers a unique opportunity to work in a family-friendly environment with flat hierarchies, providing a clear path for professional growth through manufacturer certifications and specialized leadership programs. It begins as a temporary placement with a strong option for permanent takeover by the client.