Senior IT Support Expert | Senior IT-Support Experte (m/w/d)

Job Summary

As a Senior IT Support Expert, you will serve as a critical point of contact for technical inquiries, managing customer requests through both telephone and professional ticketing systems. Your daily responsibilities involve the comprehensive administration and monitoring of diverse IT environments, including Windows and Linux servers, clients, storage solutions, networks, and firewalls. You will be responsible for troubleshooting hardware and software issues while ensuring meticulous documentation of all system changes and resolutions. This role is ideal for a proactive professional who enjoys technical variety and structured problem-solving. Joining Piening, a top-tier German engineering and IT service provider, offers significant career stability through a permanent contract and flexible working models designed for work-life balance. The position is particularly attractive due to its exposure to various industries, performance-based compensation, and individual professional development opportunities within a value-driven family business culture.