Senior IT Support Expert | Senior IT-Support Experte (m/w/d)

Job Summary

As a Senior IT Support Expert, you will serve as a primary technical point of contact for client inquiries, managing requests through both telephone and professional ticket systems. Your daily responsibilities involve the comprehensive administration and monitoring of diverse IT infrastructures, including Windows and Linux servers, clients, storage solutions, network components, and firewalls. You will be responsible for meticulous documentation and proactive system maintenance to ensure high availability for client environments. This role is particularly attractive due to its permanent contract status, flexible working models designed for work-life balance, and performance-based compensation. Joining a top-tier engineering and IT service provider, you will benefit from individual professional development opportunities and the stability of a medium-sized family business culture that prioritizes employee growth and appreciation.