Senior IT Support Expert | Senior IT-Support Experte (m/w/d)

Job Summary

As a Senior IT Support Expert, you will serve as a critical point of contact for technical inquiries, managing customer requests through both telephone support and a dedicated ticketing system. Your daily responsibilities involve the comprehensive administration and monitoring of diverse IT environments, including Windows and Linux servers, clients, storage solutions, networks, and firewalls. You will be responsible for ensuring system stability through proactive documentation and troubleshooting of both hardware and software issues. This role is particularly attractive for professionals seeking long-term stability, as it offers a permanent contract with a top-tier German engineering and IT service provider. The position stands out by offering flexible working models to ensure a healthy work-life balance, competitive performance-based compensation, and individualized professional development opportunities within a supportive, family-owned corporate culture.