IT Service Technician | IT Servicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Service Technician in Hamburg, you will join a growing IT consultancy providing essential information and communication technology services. Your day-to-day responsibilities will focus on providing comprehensive user support for operating systems, hardware, and local applications. You will be the primary point of contact for troubleshooting client peripherals and mobile devices, while also handling the physical installation, removal, and replacement of hardware components. Beyond technical support, you will manage asset tracking and conduct end-user training to ensure smooth digital workflows. This role is ideal for a service-oriented professional who enjoys a collaborative environment and predictable working hours. The position is initially offered through temporary employment with a strong option for permanent takeover, making it an excellent opportunity for long-term career stability and personal development within an established market leader.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration, IT Customer Support, IT Systems Electronics, IT Systems Clerk, Information Electronics Technician, or a comparable qualification.
Experience
- Initial professional experience in IT support or a comparable technical role
- Experience in the administration of Windows workstations and notebooks
- Practical experience using IT ticketing systems
- Experience in asset management and hardware lifecycle tasks
- Experience in conducting user inductions and training sessions
Languages
Additional
- The role is located in Hamburg and is a full-time, permanent contract opportunity via temporary employment with a takeover option.
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