IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Mar 31, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician for Onsite Support in Hamburg, you will be responsible for the day-to-day operation of client systems and applications directly at the customer's premises. Your core responsibilities include handling customer inquiries, documenting all technical activities, and providing operational 2nd level support. You will also manage support tasks for iOS devices, network environments, and telecommunications components. This role is ideal for a proactive professional who enjoys a mix of technical troubleshooting and direct customer interaction. The position offers a high degree of flexibility with working hours and the opportunity to work on diverse projects for renowned industrial companies. This is an initial temporary placement with a strong option for permanent takeover, making it an excellent entry point into a stable and supportive professional environment.

Required Skills

Education

Completed vocational training in the IT field or a comparable qualification.

Experience

  • Professional experience in user support/IT support
  • Experience in operating client systems and applications
  • Experience in 2nd level technical support
  • Experience handling iOS mobile devices and network components

Languages

German (Fluent)

Additional

  • Valid Class B driver's license required. Position is based in Hamburg with on-site customer visits.