IT Field Service Technician | IT Servicetechniker Fieldservice (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Field Service Technician based in Ludwigsburg, you will play a critical role in supporting the IT infrastructure within an international automotive environment. Your daily responsibilities include performing hardware repairs, managing the connection, retrieval, and replacement of IT equipment, and executing client installations for laptops, smartphones, tablets, and desktops. You will act as the first point of contact for service requests, manage incident reporting and tracking, and perform troubleshooting for Windows 10 and MS Office environments. This role is ideal for a hands-on IT professional who enjoys a mix of technical configuration and user-facing support. The position offers the stability of an indefinite contract with the potential for direct hire, providing an excellent opportunity to grow your career within a professional, international setting. You will be supported by a dedicated recruitment partner who prioritizes your professional development and career goals.
Required Skills
Education
Completed vocational training in an IT-related field (e.g., IT Systems Integration, IT System Electronics, or equivalent)
Experience
- Professional experience in IT systems integration or technical customer support
- Experience in hardware maintenance and client-side IT troubleshooting
- Experience in managing service requests and incident documentation
Languages
Additional
- Valid Class B driver's license preferred; must be authorized to work in Germany.
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