On-Site IT Technician | Vor Ort IT Techniker (m/w/d)

puro Personaldienstleistung GmbH

Frankfurt am Main, Hessen, Deutschland
Published Mar 31, 2026
Full-time
Permanent

Job Summary

As an On-Site IT Technician based in Frankfurt am Main, you will be responsible for the end-to-end support of IT infrastructure for up to five client teams in the Rhine-Main region. Your daily activities involve setting up, reconfiguring, and dismantling IT workstations, as well as providing both remote and on-site support for Windows-based end devices. You will act as a primary point of contact for users, guiding them through hardware and software applications while ensuring all incidents are documented and resolved via a ticketing system in compliance with Service Level Agreements (SLAs). This full-time, permanent position offers a modern work environment with 30 days of vacation and professional development opportunities. It is initially offered through professional recruitment with a clear option for permanent takeover by the client, making it an excellent opportunity for those who value stability and hands-on technical problem-solving.

Required Skills

Education

Vocational training in the IT field or equivalent professional qualifications.

Experience

  • Professional experience in on-site and remote IT support
  • Proven experience working with ticketing systems and adhering to SLAs
  • Experience in setting up and personalizing IT clients/workstations
  • Professional background in analyzing and resolving IT malfunctions

Languages

German (Basic)

Additional

  • The role requires local presence in Frankfurt am Main and the Rhine-Main area to support multiple client sites. Candidates must be willing to work under a temporary-to-permanent contract model (Arbeitnehmerüberlassung).