IT Service Technician (Windows & iOS) | IT Servicetechniker (w/m/d) Windows & iOS

Job Summary

As an IT Service Technician in Hamburg, you will serve as a vital technical resource for customers, focusing on the installation, maintenance, and troubleshooting of Windows and iOS environments. Your daily responsibilities include managing tickets related to Break & Fix, IMAC (Install, Move, Add, Change), and Hardware/Software support, as well as providing specialized 2nd level support. You will work directly on-site with clients to diagnose hardware and software issues, manage network and telecommunications inquiries, and support Windows Active Directory environments. This role is particularly attractive for professionals seeking stability and growth, offering a permanent contract option, 30 days of annual leave, and flexible working arrangements. The position provides a structured career development path with access to tailored training programs and a comprehensive benefits package including company pension schemes.