IT Onsite Support Technician | IT Techniker Onsite Support (m/w/d)

Job Summary

As an IT Onsite Support Technician, you will be the primary point of contact for end-users at a Service Point in Braak near Hamburg. Your daily responsibilities include ensuring the high availability of hardware and software through 2nd level support, troubleshooting Windows workstations, and repairing devices such as desktops, notebooks, and tablets. You will perform technical escalation management in coordination with central IT and maintain detailed documentation of all work processes. This role is ideal for a service-oriented professional who enjoys direct user contact and hands-on technical tasks. The position offers a stable career path within an international environment, starting via temporary employment with a strong option for permanent takeover. You will benefit from regulated working hours, 30 days of annual leave, and the support of an experienced, innovative team.