Onsite IT Support Technician Munich/Southern Bavaria | Onsite Support München/Südbayern (m/w/d)
Herrmann Personaldienste GmbH
Job Summary
As an Onsite Support Technician, you will be the primary technical contact for customers in Munich and the Southern Bavaria region. Your daily responsibilities involve performing maintenance and technical support for end-user hardware, including PCs, laptops, printers, and mobile devices. You will be responsible for identifying and resolving hardware, network, and Windows workstation errors, while documenting all activities within ticketing systems. A significant part of the role includes setting up complete workstations, managing data backups, and instructing users on system operations. This position is particularly attractive due to its long-term perspective with a leading German IT service provider, offering structured 40-hour work weeks, up to 30 days of vacation, and comprehensive professional development opportunities. The role combines technical troubleshooting with high-level customer service, making it ideal for proactive IT professionals who enjoy direct user interaction and regional mobility.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration), IT Systems Electronics Technician (IT Systemelektroniker), or a comparable qualification.
Experience
- Professional experience in troubleshooting notebooks, printers, and mobile devices
- Experience in managing Active Directory and user permissions
- Practical experience in hardware setup and workstation configuration
- Experience working with IT ticketing and documentation systems
Languages
Additional
- Valid driver's license (PKW Führerschein) is required for regional travel in Munich and Southern Bavaria.
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