IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

As an IT Service Technician in Hamburg, you will serve as the central point of contact for user support, managing diverse system landscapes through structured problem-solving. Your daily responsibilities include performing hardware rollouts, providing onsite support for Windows clients, and handling industrial IT support for devices like scanners and terminals. You will also be responsible for the physical setup and cabling of business hardware and managing ticket-based requests. This role is unique for its blend of technical support and hands-on field work, including weekly travel to customer sites using a company pool vehicle. The position offers a path from initial temporary placement to a permanent hire within a family-friendly corporate culture that values flat hierarchies and professional development.