IT Service Technician Second Level Support | IT Service Techniker Second Level Support (m/w/d)

Job Summary

In this role based in Mannheim, you will serve as a critical point of contact for technical issues, handling both remote and on-site troubleshooting for customer inquiries and system malfunctions. As part of a specialized IT consulting firm, you will actively contribute to IT infrastructure projects, collaborate with cross-functional departments, and ensure the continuous availability and development of client-specific IT environments. The position is ideal for professionals who enjoy a mix of routine support and project-based work within a stable, growing company. Candidates should possess a strong background in IT systems and a solution-oriented mindset. This role is offered as a full-time position through a temporary-to-permanent arrangement, providing a clear path to a long-term contract. The company offers a professional yet friendly atmosphere with regular working hours and excellent development opportunities for those looking to advance their technical career in the Mannheim region.