IT Service Technician | IT Servicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Service Technician in Donauwörth, you will act as the primary point of contact for solving complex technical issues at a leading technology group. Your daily responsibilities include providing 2nd level support directly on-site, focusing on hardware, network infrastructure, and telecommunications. You will be responsible for installing and configuring Windows clients, PCs, notebooks, and IP telephony systems, while also managing hardware orders and device replacements. This role is ideal for a proactive problem-solver who enjoys direct customer interaction and technical project support. The position offers a highly attractive package including 30 days of vacation, flexible working models, and a structured onboarding program. It is initially offered through temporary employment with a clear option for permanent takeover, making it a stable entry point into a major technology firm that prioritizes sustainable employee development and family-friendly work-life balance.
Required Skills
Education
Completed vocational training in IT, such as IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable qualification.
Experience
- Professional experience with PC, notebooks, and IP telephony hardware
- Practical experience in 2nd level customer support
- Professional experience in Windows client support and system configuration
- Experience in hardware installation and technical troubleshooting
Languages
Additional
- Location: Donauwörth. This is a full-time, permanent contract position initially filled via employee leasing (Arbeitnehmerüberlassung) with a specific option for permanent takeover by the client.
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