IT Service Desk Specialist | IT Specialist im Service Desk (m/w/d)

puro Personaldienstleistung GmbH

Rot am See, Baden-Württemberg, Deutschland
Published Mar 29, 2026
Full-time
Permanent

Job Summary

As an IT Service Desk Specialist, you will join a global organization of over 1,000 specialists across six countries, ensuring smooth IT operations through an open and appreciative corporate culture. Your day-to-day responsibilities involve providing comprehensive support for national and international user requests via phone, email, and in-person interactions. You will be responsible for client installation and administration, conducting user training sessions, and managing smaller IT projects. The role focuses heavily on error analysis and solution development to resolve technical issues efficiently. This position is particularly attractive due to its flexible working hours, home office options, and a structured onboarding program. Initially starting as a temporary placement with a clear option for permanent takeover, it offers long-term career stability and professional development opportunities within a large-scale IT environment.

Required Skills

Education

Successfully completed vocational training in the IT sector, such as IT Specialist for System Integration, IT Customer Support, IT Systems Electronics Technician, or a similar qualification.

Experience

  • Professional experience in IT Service or specialized technical support
  • Experience in client administration and hardware/software installation
  • Proven ability to work collaboratively within a team environment
  • Experience in conducting user training and handling international support requests

Languages

German (Fluent)English (Fluent)

Additional

  • The position is initially offered via employee leasing (Arbeitnehmerüberlassung) with a specific option for permanent takeover. Location is Rot am See. No specific work permit or security clearance mentioned beyond standard requirements.