IT Support Specialist for System Integration | IT Support Fachinformatiker für Systemintegration (m/w/d)

Job Summary

This role offers an excellent entry-point for career starters or career changers looking to establish a foundation in IT support within a professional environment in Munich. As an IT Support Specialist, you will be responsible for the day-to-day handling of incoming technical requests via email, telephone, and ticketing systems. Your primary focus will involve troubleshooting and resolving issues within Microsoft Office 365 environments and Windows infrastructures while adhering to Service Level Agreements (SLAs). You will document solutions in an ITSM tool and manage change requests. The position is initially offered through professional recruitment (temporary-to-permanent) with a clear option for a permanent takeover. It is an attractive opportunity due to its supportive team culture, regular working hours, and central location with excellent transport links. The simplified application process only requires a CV to get started.