IT Support Specialist | IT Support (m/w/d)

Job Summary

As an IT Support Specialist in Berlin, you will play a vital role in a market-leading IT solutions provider, focusing on both 1st and 2nd level support for telecommunications and video conferencing systems. Your daily responsibilities include managing vVoIP environments (innovphone), processing incident reports via ticket systems, and performing hardware rollouts and inventory management. You will also provide direct client-side support for IT user services. This position is ideal for candidates who are tech-savvy and communicative, offering a modern work environment with state-of-the-art equipment. The role is initially through temporary employment with a clear option for permanent takeover. It provides excellent professional development opportunities, including support for further certifications and training, within an established company known for its positive working atmosphere and central location in Berlin.